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About Our Authenticity Process
All products listed with Confidential Couture are guaranteed authentic. The process of authentication is rigorous guided by industry standards in order to provide enhanced capabilities to certify product authenticity and exceptional client support Experts at CC have a depth of knowledge of the market, craftsmanship and material to realize the formula behind genuine product, with expertise of 8 years and a highly qualified network of individual and commercial authenticators. CC is proud of its authentication system and has a zero tolerance counterfeit policy in place. With every order an authenticity certificate is issued backed up with lifetime money back guarantee, so you could make purchases with confidence.
Authentication Process
Product Received
Authentication and
Verification by experts
of CC
ApprovalIf all parameters of
authenticity are met.
Rejection Product returned immediately
penalty is charged from the sellers
A certificate is passed
on with every order
Talk To Our Experts
See our most asked authenticity questions
Q: Are the products listed genuine? Yes,
As a result of a thorough process, each product listed for sale is one hundred percent genuine. Our process of authentication is changing constantly, driven by current industry standards. Each category has an experienced specialist to ensure only authentic products are listed.
CC values its customers trust and is committed to rotating only genuine and authentic products
Q: Who are the experts/specialists at Confidential Couture? Are they experienced?
CC believes that the core of the luxury resale market is authenticity hence our team consists of highly experienced and trusted members only. Every member of the authentication team has significant experience (minimum 8 years) in the specific category they are heading, Most of them have been associated with the luxury brands themselves and have received authentication training on all categories of products, CC specialists have a depth of knowledge of the market, craftsmanship and material to realize the formula behind a genuine product We also have authenticity partners based in New York who are known to be the best in the market.
Q: What happens when a product fails the inspection? A: In such cases for sellers: When the product is fails to pass authenticity, it is immediately returned to the seller and a fine is charged as a service charge to discourage submission of counterfeits, We value the time and effort put in by our team and also acknowledge that this process is costly.
