ur selling process is simple. Just fill in the Selling Form found on our selling page OR YOU MAY CONTACT US ON +91 9873846800 telling us what you want to sell. Our team will review your submission and get back to you via email within 48 hours with provisional pricing. Once you provide us with your collection details and images of the product we will provide a free courier collection from anywhere in India. Once your items are received they will be checked, authenticated, photographed and listed on our website.
We accept designer handbags. Unfortunately we cannot accept high street brands. You can view our listed all Designer on our main Desiner menu see what brands we take. If a brand is not listed here we may still take it but please fill in the Selling form and our team will confirm. We only accept items that are in extremely good or as new condition. We may provisionally accept items based on a review of the Selling Form, however final acceptance is subject to physical examination upon receipt.
Confidential Couture maintains a 100% confidentiality policy for all person(s) using the portal to buy or sell merchandise. Our executives are specially trained to safeguard the interest of our buyers and sellers. The identity of all buyers and sellers are kept confidential at all times.
Our in-house team of experts undertakes pricing. We consider several criteria including, but not limited to, original retail price, brand, style, age, condition, availability and demand. We will propose a provisional price based on the Selling Form and confirm a final price following receipt and examination of your items.
You always get to approve the provisional price range. If you disagree with our experts then let us know and we will do our best to work with you. If we still can’t agree, we will return your item to you at a charge of Rs. 300 per product or you may get it collected from our head office at no cost. Please ensure that the provisional price range is more or less agreeable by you.
Preferably, yes. However if there are some signs of wear or a minor defect we provide special services for maintenance and restoration of the bag. If we receive an item that is not of the condition or quality described then it will be returned to you at your expense.
We have a team of in-house experts who initially review your products then the product is further reviewed and authenticated by our authenticating partners based out of America. From time to time we may ask you to provide us with more information including proof of purchase. If we are unable to provide a guarantee of authenticity we will not list the item. To know more about our authentication process CLICK HERE.
In this case, we will return the item to you. Unfortunately we have to cover our shipping cost so this will be at your expense or you may get it collected from our head office. Shipping and delivery charges apply as per company laws. Alternatively, we are happy to donate it to charity on your behalf.
Our minimum listing period is 16 weeks. However, at our discretion, we are happy to continue to list items on our site after this time. If, after 12 weeks an item has not sold, we will reduce the price by up to 50% in accordance with our Terms and Conditions.
Your item will remain listed at the agreed price for the full minimum listing period of 12 weeks. After that we may reduce the price up to 50% off to encourage a sale. If you do not want to price reduced you must notify us before the 16 weeks and we will return the item to you.
We do our utmost to ensure your item sells. However, sometimes the right home just can’t be found even after reducing the price. If we can’t sell your item we will offer two options. Either we will return it to you with a minimal charge of Rs 300/- within Delhi and Bombay and Rs 500/- in other states or we can donate the item to charity on your behalf.
Once your item sells, we hold the money for 45 business days. This is to allow for potential returns. If the item is not returned, we transfer the sale value (minus our commission, VAT and any other applicable charges) to you. We will contact you to provide bank details to ensure the safe transfer of your money or the transactions can be carried out via cheque.
Absolutely. Leather goods go through a multi-step cleaning and rejuvenation process prior to sale, which includes conditioning and cleaning the exterior, cleaning the interior and polishing hardware.
Yes, we take detailed images of every product that we sell. We do our best to provide images of areas of wear for a pre-owned item.
Once your item is sold, you may get the payment in the form of a bank transfer. For amounts less than 20,000 we may offer you cash, which you can get picked up from our Head office in New Delhi and Bombay only.
You may choose to browse leisurely through our categories or you may search by keyword (such as designer or brand), by item number, or by desired price range. Once your product is uploaded, you will get a notification via mail with the link of your product.
Cash sales might be extended to you based on the product. Please contact our selling team on +91 9873846800 for the same.
Have any other query? Email us at Support@confidentialcouture.com Or Call Us at : +91 8826669157