Shipping
Every order is carefully prepared and dispatched within
2–3 business days of confirmation. Each piece undergoes
a final quality inspection before leaving our hands.
Within India
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Shipping charges are calculated at checkout.
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Same-day delivery is available in Delhi and Mumbai
at an additional charge.*
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Express delivery is available at an additional charge.*
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Standard delivery generally takes 3–5 business days
after dispatch, subject to the destination.
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All orders are entrusted to reliable courier partners,
with tracking details shared via WhatsApp or email.
🌍 International Shipping
International shipping charges are calculated at checkout
based on the destination.
Please Note
Delivery timelines may occasionally be affected by factors
beyond our control, including courier delays, weather
conditions or deliveries to remote locations.
For urgent delivery requirements or special handling,
please contact us on WhatsApp
+91 8826669157
or email
support@confidentialcouture.com
.
Returns and Cancellations
Each piece is authenticated, inspected and documented
before dispatch. As our collection consists largely of
unique preloved luxury pieces.
Return Circumstances
-
The product received differs materially from the listing
or an incorrect product was sent.
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The product was damaged during transit, supported by
unboxing video evidence.
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Any issue must be reported within 24 hours of delivery
with clear photographs and an unboxing video.
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Approved returns must be unused and include original
tags, dustbags and packaging.
To initiate a return request, please complete our
Return Form
.